FAQ

1) Is SocialMedia live part of Facebook?

No, the SocialMedia live platform is an independent project of Masterrating Gesellschaft für Webanalyse- und Bewertung mbH, a company based in Munich, Germany.

2) What are World Leading Pages (WLP)?

World Leading Pages are the big players on Facebook, such as Coca Cola, Starbucks and YouTube. We identified about 3.000 WLPs in each of our 30 categories, for a total of approx. 90.000 pages, which we check for their current Likes status on Facebook every 10 minutes. This means you can find out which fanpages are the most popular at any given time.

3) What are Fast Growing Pages (FGP)?

Aside from the big players of the world, there are other, highly interesting pages that typically remain hidden in the data jungle. Not at SocialMedia live, which checks all Facebook fanpages of its universe with at least 1.000 fans for their Likes growth twice a day. Our FGP group is a treasure trove for all true Facebook fans interested in newcomers.

4) Where does the Likes data come from?

We pull Likes data directly from Facebook – 24 hours per day, 365 days per year.

5) How many fanpages does SocialMedia live analyze?

You can check the current size of our universe at any time, which we strive to expand on an ongoing basis.

6) What do the timers indicate?

The timers count down to the next data update. The World Leading Pages are checked every 10 minutes, which means that the data for this page category is updated in 10-minute intervals.
Fast Growing Pages are checked every 12 hours, with data being updated in 12-hour intervals.
For the sake of completeness, the FGP evaluations encompass World Leading Pages, so that fast-growing WLPs may be included and represented in the FGP category.

7) Where do the SocialMedia live categories come from?

They are our own. We examined the Facebook categories and combined like groups to create the 30 SocialMedia live categories.
Please note: Generally, Facebook categories are assigned by page operators themselves. If these classifications are accurate or not, we are able to verify only in a few – of many million – cases.
If you think that one or more pages were wrongly categorized, we ask that you suggest a better fit using the menu item 'Wrongly Categorized?' (see Item 10 below).

8) What are ‘Hip Fanpages’?

These are pages that have distinguished themselves in terms of layout, navigational ease, interactive fanpage features, etc. If you know any extraordinary pages that are not listed in this category, please let us know here. ‘Hip Fanpages’

9) What are ‘Missing Pages’?

If, in your opinion, one or more important pages are missing from SocialMedia live, we ask that you indicate them using the menu item ‘Missing Pages’. We will follow up on your input and include the page(s) you suggested in the SocialMedia live database if appropriate.

10) What does ‘Wrongly categorized’ mean?

If, in your opinion, one or more pages are miscategorized, we ask that you suggest a better fit. We will follow up on your input and recategorize pages if necessary. 'Wrongly Categorized'

11)What content is behind the menu item ‘Statistics’?

This is where Masterrating will publish its own statistics. ‘Statistics’

12) What is behind the menu item ‘Methodology’?

This item goes into details on how calculations, the ranking system etc. work. ‘Methodology’

13) What do the charts show?

For each fanpage and category, there are charts that allow you to track absolute Likes growth as well as percentage increases. Noch ein Hinweis: Auf Grund des häufigen Updates des Listings (insbesondere im WLP-Teil) können Listings und Graphiken nicht durchgängig zum selben Zeitpunkt aktualisiert werden, so dass sie nicht vollständig kompatibel sind.

14) Daten-update

Stand der bei uns veröffentlichten Werte ist grundsätzlich das letzte Daten-Update (siehe Punkt 6).
Bei einem Vergleich der von uns veröffentlichten Likes-Werte mit den Likes auf der jeweiligen Fanpage sind (leichte) Abweichungen daher nicht zu vermeiden. Beachte aber: Bei den WLP's sind wir fast 'live', da die Datenaktualisierung alle 10 Minuten erfolgt – und bei den FGP's musst Du nur maximal 12 Stunden auf das nächste Update warten.

15) Can I compare fanpages and categories?

Yes. The chart section allows you to compare up to 4 fanpages of a category, and up to 4 categories with each other.

16) May SocialMedia live be employed as a marketing tool rather than for (or in addition to) private uses?

Yes, it can. The website is used as a monitoring tool by small, medium-sized as well as large enterprises. Please contact Masterrating for more information under ‘imprint’.

15) Who is behind Masterrating?

We are a young firm with a few old hands of diverse business backgrounds. Our objective is to set new analytical standards in the areas of social business & social media.